Step-by-Step Guide
Welcome to The Ivory Laundry Company! We take pride in providing exceptional service and handling your wedding dress with the utmost care and attention. In this guide, we will take you through our entire process, from start to finish, so you can be fully informed every step of the way. Your cherished gown deserves nothing less than our dedicated expertise!
Select your package
Go to our 'shop' page
Explore our shop page to discover the perfect package for your wedding dress care. We offer options for both cleaning and boxing, or you can simply choose cleaning. After selecting your desired package, you can add optional extras to customise your wedding dress cleaning experience to fit your needs.
Select your Collection and Delivery Method
Add your chosen package to your cart
Once you've selected your preferred package and added it to your cart proceed to the checkout. Enter your details to check if you qualify for local personal collection and delivery. If local options aren't available, we offer a convenient drop-off point, and national delivery with DPD. After placing your order, we'll reach out to to discuss the next steps.
Package Your Dress
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(DPD only)
If you selected DPD as your delivery option, next step is to pack your dress in a box that is appropriately sized to fit it snugly. We suggest keeping it in its protective dress bag, if you still have it. Make sure the box is sealed and ready for collection.
Arranging Collection
Time to arrange your collection
Once your order has been placed we will contact you to arrange a time for us, or DPD to come and collect your dress. Alternatively a time for you to drop off your dress at So Gorgeous Bridal Boutique, 73 Hill Rd, Clevedon BS21 7PL, depending on what you selected at checkout.
Cleaning
Sit back and relax, while we take care of your beautiful dress!
Sit back and relax while we expertly take care of your dress. We will only reach out to you if we encounter any complexities during our examination of the dress. Otherwise, you won't hear from us until we're ready to organise the delivery/collection when your dress has been cleaned. However don't hesitate to contact us if you have any questions during the meantime!
Arranging Delivery
Time to arrange getting your freshly washed dress back to you!
Once your dress has been beautifully cleaned and is ready to come back to you, we will contact you to arrange a time for us, or DPD to deliver your dress back to you, or a time for you to come and collect it from So Gorgeous Bridal Boutique 73 Hill Rd, Clevedon BS21 7PL.